Collection of Personal Information
Personal information we collected is used primarily for our own internal purposes, such as providing, maintaining, serving and enhancing the service and website of supersuppl.com, fulfilling the request for information, producing the products, and shipping the products ordered, and providing the customer services to you. For example, if you are a kit designer, we will use the information you provide us to communicate with you, account information for the purpose of delivering your commission payment. And if you sign up our newsletters, we will use the email address you provide to send you the newsletters that may interest you. We also collect non-personal information from you, such as your browser type, URLs, your ISP, operating system and your IP address. This information is strictly used for internal purposes and will not be disclosed to third party.
Use of Personal Information
Personal information provided to us may be transferred worldwide within supersuppl.com or to third parties providing services to supersuppl.com including but not limited to across borders, from our country or collective area to other countries or collective areas around the world. Some of the ways in which we will use the personal information provided to us include:
to take, process or deliver your order, process or obtain payment or notify you of the status of your order;
to provide it to industry and credit related organizations for security, credit or fraud prevention purposes;
to provide you with effective customer service or technical support;
to monitor service or purchasing;
to provide you with service updates, announcements, and other product offerings;
to send you, with your consent, newsletters or promotional emails or other promotional activities;
to permit you to participate in online surveys and polls, assuming you voluntarily agree to provide such information in connection with these surveys and polls;
to improve supersuppl.com's website, the customers experience and any related products or services.
We will take reasonable steps to ensure any person or entity receiving personal information for the purposes described above, are obligated to protect the personal information on your behalf. We may contract with various third parties who help us provide, maintain and improve the services of our website. We also contract with several online partners to help manage, monitor and optimize our website and the supersuppl.com services and to help us measure the effectiveness of our advertising, communications and how visitors use the our website. We will try our best efforts to prevent such third parties from disclosing your personal information.
Disclosure of Personal Information
supersuppl.com will disclose your personal information directly to you upon your request; provided, however, that we may reject all or part of your request when:
the disclosure may harm life, the body, the property and the other rights of yourself or the third parties,
the disclosure may lead the remarkable difficulties to the appropriate operation of our business or
the disclosure may lead to a breach of other laws and regulations.
Generally speaking we do not disclose your information to third parties without your consent. We do reserve the right to do so if it is necessary to the operation and continued growth of our company or to protect the rights of others.
We may disclose your Personal Information to prevent an emergency, to protect or enforce our rights, to protect or enforce the rights of a third party, or as required by law (including, without limitation, to comply with a subpoena or court order).
supersuppl.com also engages with other companies to provide services to us in connection with your transaction. We do use companies to process credit card payments, deliver packages, provide marketing aid, and analyze data. These organizations may have access to personal information as required to permit them to perform their obligations to us. In the event supersuppl.com merges with another entity, is acquired by another entity, or enters into a business combination with another entity, supersuppl.com may be required to disclose some or all of your personally identifiable information to that entity to continue serving you.
supersuppl.com is not in the business of selling, trading or renting personal information. We will not use or share your personally identifiable information with others except those individuals or entities which have a business relationship with supersuppl.com.
Cookies and Web Beacons
This site is not aimed to attract children and its objective is to not collect personal information from children. Anyone under the age of 13 should not use this website. We will delete any information in our database if we know originates from a child under the age of 13. For age of users between 13 and 17, they can only use our website services under their parents or legal guardian's supervision. If you receive any question about the personal information collected by us, please contact us at [email protected]
Customers who buy through supersuppl.com's system are shopping on a secure server which encrypts customer's credit card information and passwords. supersuppl.com uses a Secure Socket Layer (SSL) to encrypt your personal information and protect it from disclosure, destruction, modification, or use. We will follow generally accepted industry standards to protect your personal information. However, there are no 100% secure over the internet or methods of electronic storage. Therefore we will try our best efforts to use commercially acceptable methods to protect your personal information, we can not guarantee its absolute security.
You can decide whether or not to provide your personal information to supersuppl.com. However, if you do not provide personal information you may not be able to make purchases, enlist services or access certain offers or options that may be of benefit to you. At the time you provide your information, we will offer you the choice as to whether or not you wish to receive further communications about special offers, product information, newsletters or other messages. You can unsubscribe to any of our newsletters or special promotional mail at anytime by emailing us at [email protected]